Refund policy

  • As all products are ‘made to order' and for that we are unable to accept any returns.
  • We do provide exchange of products for change of size.
  • Exchange should be made within 7 days of receiving the products.
  • LabelRasa does not provide exchange on items marked on SALE and last size available.
  • LabelRasa is unable to accept returns on any product unless it is damaged. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product at labelrasa@gmail.com within 24 hours of receiving orders.
  • Upon authorisation of returns, we will gladly offer you a refund/exchange/store credit on a case by case basis.
  • All returns are subject to verification by our team at LabelRasa. In case a return is approved, refund will be processed by the same payment method within 7 business days.

 

EXCHANGE OF SIZE

Please refer to the size chart before you make a purchase. If you would like a different size in the same style of clothing that you have purchased, you will need to go through the following steps:

Courier the product back to us. The cost of which, will not be borne by us.

Ensure that the following address is securely pasted on the returns box.

Supershine Syncotex Pvt.Ltd.

D-Extension 254

Pur Road 

Bhilwara(Rajasthan) 

311001